The first step for managed services
Managed IT & Security Baseline Assessment
Before we take responsibility for your environment, we establish what is there, what needs attention, and what a supportable managed-services relationship requires.
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What's included in your assessment
- A current-state inventory of users, endpoints, servers, network infrastructure, vendors, and critical services
- A review of the Microsoft licensing and security capabilities you already pay for
- A supportability review covering documentation, remote management, patching, and operational ownership
- A baseline review of identity, endpoint, email, and access security controls
- A backup and recovery review, including what must be addressed before Synertek can accept responsibility for an existing backup environment
- A prioritized remediation and onboarding plan, with recommended managed-service scope and optional add-ons
- A written baseline document you can use to make an informed decision
Introductory pricing
Managed IT & Security Baseline
$1,500$997
Combined with Cloud Readiness
$3,000$1,497
Standard scope includes one primary location, up to 50 users, 100 managed endpoints, five server or VM workloads, and one Microsoft 365 tenant. A typical satellite office is $250 additional; each standard server or VM workload beyond five is $100 additional. We confirm any expanded scope and price before work begins.
Standard scope
Sized to establish a real operating baseline
- One primary business location
- Up to 50 users, 100 managed endpoints, and one Microsoft 365 tenant
- Up to five physical servers or VM workloads
- Core network equipment, identity, email, endpoint security, backup status, documentation, and operational ownership
How it works
A responsible path into managed service
01
Assess
Establish the current state, operational risks, and requirements.
02
Plan
Define support scope, optional services, and remediation priorities.
03
Onboard
Document, standardize, and deploy the agreed management tools.
04
Accept
Begin full managed-service acceptance once critical requirements are met.
Some environments can begin with conditional service acceptance while lower-risk improvements continue. Critical security, recovery, or supportability gaps must be addressed before full acceptance.
Common questions
Before you begin
Why is the assessment paid?
It is real discovery work, not a sales call. We take the time to understand your environment, document what matters, identify gaps, and give you a practical recommendation you can keep.
What does the standard assessment cover?
It is designed for one primary location with up to 50 users, 100 managed endpoints, five physical servers or VM workloads, and one Microsoft 365 tenant. A typical satellite office is $250 additional; each standard server or VM workload beyond five is $100 additional. More complex environments receive a fixed custom assessment quote before work begins.
Can we assess cloud readiness and managed service together?
Yes. The combined Cloud Readiness and Managed IT & Security Baseline Assessment is $1,497 introductory pricing (regularly $3,000). It uses one shared discovery process and provides both the cloud roadmap and the managed-services supportability baseline.
Does the assessment obligate us to a managed-services agreement?
No. The assessment gives both sides the information needed to determine whether Synertek is a good fit and what a supportable engagement would require.
Can Synertek take over our existing tools?
Often, yes. We evaluate existing tools against supportability and recovery standards. When a tool is a good fit, we can manage it; when it is not, we explain why and recommend an alternative we can confidently support.
What happens after the assessment?
You receive a prioritized onboarding and remediation plan. Some environments can begin managed service with conditional acceptance while lower-risk improvements proceed; critical gaps must be addressed before full acceptance.